In most cases yes – an internet connection lets the system send alerts to the family's phones. If there is no Wi-Fi at home, we'll find an alternative during the consultation (such as a built-in mobile connection). We always solve it so it's as simple as possible for the senior.

Yes. The core of our solution is sensors that recognise movement and activity without any video. Cameras are always optional and we recommend them only where they make sense and where both the family and the senior agree.

No. The goal is not continuous surveillance. The system watches patterns of activity and alerts you only when something unusual happens – such as long inactivity or a fall. The senior's ordinary day remains private.

If the chosen device includes fall detection, or the senior has a help button, the system recognises the risky situation and immediately notifies the designated family members. You know about the problem right away and can react quickly.

You decide who receives alerts – one person or several family members. We set up the rules together during installation and they can be changed at any time.

Installation starts at 2,990 CZK for the Start package. The exact price depends on the size of the home and the number of devices. For the premium Peace of Mind 24/7 package the installation is custom. We always confirm the final quote in advance – no hidden fees.

Yes. You can start with a smaller package and add more sensors, a help button, or upgrade to a higher package at any time. The solution grows with the senior's needs.

Yes, we adapt the solution to both flats and family houses. We design the sensor layout based on the floor plan and the senior's daily routine.

That's perfectly fine. The senior doesn't need a smartphone or any complicated technology. Alerts go to the family – to you. The senior simply lives their normal life; the system works in the background.

Yes. The monthly subscription can be cancelled – we explain the exact terms transparently before you order. No long lock-ins, no hidden penalties.