In most cases yes – an internet connection lets the system send alerts to the family's phones. If there is no Wi-Fi at home, we'll find an alternative during the consultation (such as a built-in mobile connection). We will find a way so it's as simple as possible for the senior.

Yes. The core of our solution is sensors that recognise movement and activity without any video. Cameras are always optional and we recommend them only where they make sense and where both the family and the senior agree.

No. The goal is not continuous surveillance. The system watches patterns of activity and alerts you only when something unusual happens – such as long inactivity or nobody up in the morning. The senior's ordinary day remains private.

We do not see the fall itself — we have no cameras and no wristbands, and we will not pretend otherwise. What we do see is what usually follows: presence in the bathroom but nobody moving for twenty minutes. Nobody up in the morning. A night trip to the toilet with no return. In those situations we message the people you nominate. The family responds — we are not an emergency line and we do not call the ambulance for you.

You decide who receives alerts – one person or several family members. We set up the rules together during installation and they can be changed at any time.

The control unit starts at 10,000 CZK including VAT, 15,000 CZK with a router and SIM card and 20,000 CZK with backup power. Sensors are added according to the number and dimensions of the rooms, as is the installation — we price those after a site visit, because what decides them is the state of the electrics, which cannot be judged remotely. On top of the one-off cost there is a monthly subscription covering the running of the system, support and updates. Tell us about the home and we will send a specific quote in advance, free and with no hidden fees.

Yes. You can start small and add more sensors, a help button or additional rooms at any time. The solution grows with the senior's needs.

Yes, we adapt the solution to both flats and family houses. We design the sensor layout based on the floor plan and the senior's daily routine.

That's perfectly fine. The senior doesn't need a smartphone or any complicated technology. Alerts go to the family – to you. The senior simply lives their normal life; the system works in the background.

A smart home has not meant a six-figure bespoke job for a long time, even though many people still remember it that way. The sensors and smart devices we use are ordinary, widely available products, and the hardware itself is the smaller part of the price. The difference is in what is done with it — where exactly the sensors are mounted so no corner is left blind, and how the rules are set so the system recognises a real problem instead of pestering the family with false alarms. That is work, not goods, and it is exactly what you are paying us for.

Yes, and that is one of the main differences from our competitors. We do not build a closed system of proprietary boxes that only talk to each other. We use the ordinary Zigbee, Thread and Matter standards, which today carry thousands of devices from dozens of manufacturers — smart plugs, bulbs, radiator valves, window sensors, smoke and gas detectors. If in a year you buy a smart light or plug that supports these standards, we will add it to the system. You are not locked in and you do not have to buy only what we sell.

Yes. The monthly subscription can be cancelled – we explain the exact terms transparently before you order. No long lock-ins, no hidden penalties.